The hotel features 912 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a cafe, a bar and a pub. Shopping facilities are available. Children can have fun playing in the garden. Guests arriving in their own vehicles can park in the car park. Guests can also use the bicycle storage facilities. Among the additional services available are a babysitting service, medical assistance, room service, a laundry and a hairdressing salon. A shuttle service is offered. Active guests can make use of the bicycle hire service to explore the surrounding area (for a fee). This luxury hotel is set in landscaped gardens with a total area of about 300,000 m². It enjoys its own private beach, more than 1 km long, with a natural lagoon and two points of direct access to the open sea. The resort is situated between the Desert Mountains and the Red Sea, and lies approximately 12 km from Hurghada airport.